# Enrollment Overview

> The Enrollment Command dashboard in Unifuse: cycle selector, KPIs, the funnel, insights, custom metric widgets, quick actions, and the Requires human attention queue.

Source: https://docs.unifuse.ai/enrollment/overview/

**Enrollment → Overview** (titled **Enrollment Command**) is the enrollment leader's
dashboard. It draws on the Applicant CRM, the Enrollment Agent and the knowledge base.

## Before you start

- You need *view applicants*.

## Cycle selector

Choose the admissions cycle to view. Applicant-based figures show the change against the
previous cycle. The Enrollment Agent and Knowledge Base figures are not filtered by cycle and
are marked **All terms**.

## Overview tab

- **KPI row**: Total Applicants, Admitted, Agent Chats, KB Sources and Avg Progress, each with
  a supporting figure such as deposits paid or conversations needing review.
- **Cards** for Applicant CRM, Enrollment Agent and Knowledge Base, each with **View**.
- **Strategy Engine**: the four campaigns with the widest reach, with engagement and return.
  Select one for its details, or **View All Campaigns**.
- **Enrollment Funnel**: inquiries, applicants, admitted and deposits, with yield rate,
  enrolled and average progress.
- **EM Insights**: a saved feed of generated insights, with **Generate Insights** or
  **Refresh Insights**, and **Full Report** for a longer generated report. Reports are
  written only from the figures on the page; the assistant is not allowed to estimate.

## Customize

**Customize** opens the metric composer. Choose a metric (Applications, Admitted, Deposits,
Yield Rate, Melt Rate), one or more breakdowns (time, state, student type, source channel,
department) and a chart style, then **Add to Dashboard**. Saved widgets appear under
**Active Widgets**, where they can be switched off or deleted. Widgets are saved per user.

## Quick Actions

**Create Campaign**, **Upload KB Source**, **Review Escalations** and **Process Documents**
open the corresponding screens.

## Requires human attention

This tab gathers everything across Enrollment that is waiting for a person: campaign
approvals, escalated agent conversations, document reviews, draft template approvals and
knowledge-base questions the assistant could not answer confidently. Columns are Item,
Submitted, Topic, Urgency and Assigned to.

Select a row to open the review drawer, which shows the topic, urgency, when it was submitted
and where it came from, lets you set **Assigned to** (needs *manage review queue*), and has a
button that opens the item where it lives: Campaigns, Templates, Conversations, Document
Analysis or Knowledge Base.

## Related

- [Applicant CRM](/enrollment/applicant-crm/)
- [Campaigns](/enrollment/campaigns/)